After opening a support ticket.. waiting two days.. being asked to provide my order ID (like they couldnt just check my EU account to see that the wrong CE upgrade had been provided).. giving them the info.. I finally get this. Yay for resolutions.
Hello,
We have reviewed your request and we would like to make the following offer of reissuing a EU Aion Collector's Edition Upgrade Serial Code to replace the US Collector's Edition Upgrade Serial Code you purchased.
If you accept this offer, the US Aion Collector's Edition Upgrade Serial Code you purchased will be disabled. We would then provide you with a new Aion code that is associated with your preferred territory so that you may upgrade your EU account.
We will only be able to make this change as a one-time offer and are not able to offer you any future replacement codes that are not your preferred territory.
If this is agreeable to you, please update this support ticket and let us know. Updating this support ticket will be viewed as a sign of acceptance of this replacement process.
Thanks,
Nick
NCsoft Account Support
have fun bellah





